Private by design
Refunds
A straightforward refund approach.
Access is delivered digitally after payment and does not expire.
When a refund may be requested
If paid access does not activate and cannot be restored, you may request a refund within seven days of purchase. Please retain the Stripe receipt so the transaction can be identified.
Because the digital assessment becomes available immediately after successful activation, refunds are not normally offered after access has been used, except where required by applicable law.