Support
Help with access, payment or your results.
Use the guidance below for common questions about the Relationship Repair Clarity Check.
My payment completed but access did not open
Return to the browser and device used for checkout, then reopen the payment confirmation page. If access still does not activate, use your Stripe receipt when contacting support.
How long does access last?
Purchased access does not expire. Save your private access link so you can return on this or another device.
Are my answers stored?
Assessment answers are evaluated in your browser and are not submitted to the assessment database.
Can the assessment replace therapy?
No. It is an educational self-reflection tool and not therapy, diagnosis, medical care, legal advice or crisis support.
Still need help?
Email support@sova-us.com. Please retain your Stripe receipt when asking about payment or access.
Sova does not monitor messages for emergencies. If you are in immediate danger, contact local emergency services.